Drp Acupuncture is committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains how personal data is collected, used, and protected when you visit this website or contact the practice.

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1. Personal information we collect

Personal information may be collected when you:

• Contact us via the website, email, phone, or messaging services

• Make an enquiry or booking

• Subscribe to newsletters or updates

This information may include your name, contact details, and any information you choose to share in relation to your enquiry.

Clinical and health information is only collected during consultations and is handled in strict confidence, in line with professional and legal obligations.

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2. How your information is used

Your information is used to:

• Respond to enquiries and manage appointments

• Provide acupuncture treatment and appropriate care

• Maintain accurate clinical records

• Communicate relevant information about your treatment or bookings

Personal data is never sold or shared for marketing purposes.

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3. Legal basis for processing data

Personal data is processed in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR). Data is processed on the basis of consent, contractual necessity, and legitimate interest in providing safe and effective care.

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4. Data storage and security

All personal and clinical information is stored securely and accessed only when necessary. Appropriate measures are in place to protect data from unauthorised access, loss, or misuse.

Clinical records are retained for the period required by professional and legal guidelines.

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5. Sharing your information

Your information will not be shared with third parties unless:

• You have given explicit consent

• It is required by law

• It is necessary for safeguarding or serious risk concerns

 

6. Your rights

You have the right to:

• Access the personal data held about you and request a copy of this information (sometimes referred to as a subject access request)

• Request correction of any inaccurate, incomplete, or outdated information

• Request that your data is deleted or that processing is restricted where it is no longer necessary for the stated purpose

• Object to the processing of your data where this is based on legitimate interests, in accordance with data protection law

If you wish to exercise any of these rights, please contact drp Acupuncture using the contact details provided on this website. Requests will be handled with care and in line with legal and professional obligations.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK authority responsible for data protection.

 

7. Cookies and website use

This website may use basic cookies to ensure it functions correctly and to improve user experience. Cookies do not collect personally identifiable information unless you choose to provide it.

 

8. Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or practice procedures. The most current version will always be available on this website.

 

9. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact drp Acupuncture directly.